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Troubleshooting Data Link mobile app connection issues on your Android smartphone
Troubleshooting Data Link mobile app connection issues on your Android smartphone

You need to set permissions on your Android smartphone so that Data Link has access to storage on your phone and your location

Brad Nieper avatar
Written by Brad Nieper
Updated over a week ago

When you open Tru-Test Data Link for the first time, the app should prompt you to Turn on the Location permissions. This permission enables your Tru-Test devices to appear within the app to successfully download sessions.

Watch the video to learn:

  • How to turn on the Location permission setting through Data Link.

If the prompt doesn't appear, you can watch the below video to check that your Location permission setting are turned on.

  • How to check the Location and Storage settings on your Android smartphone for Data Link. You need to start in the Settings menu.

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