You should check every so often to make sure that data is being processed by the WOW system and that the WOW system is Online. If there is no recent data for your animals and/or the WOW system is Offline, further troubleshooting will be required.

Checking that the WOW system is processing data

  1. Launch Datamars Livestock.

  2. On the dashboard, check when animals have last been seen by the WOW system.

  3. If there is no data for the Last 3 days or Last 7 days and you would expect there to be some, check the WOW system connection status, then begin troubleshooting.

Checking the WOW system connection status

  1. Launch Datamars Livestock.

  2. Click on Farm settings > Integrations.

  3. Scroll down to Remote WOW and click on View details.

  4. Check whether your WOW system is Online or Offline.

If the WOW system is not processing data and/or the WOW status is Offline, troubleshoot to find out the cause.

Having trouble?

  • Troubleshooting the WOW system

  • Contact Datamars technical support on AU 1800 248 774, NZ 0800 248 722 or

  • +1-888-431-0957 (US Toll Free) for help troubleshooting any WOW issues.

  • Email Datamars technical support on sf-support@datamars.com

  • Ask us a question in the blue messaging tool on the bottom right hand side of your screen.

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