The LED lights on the gateway and nodes change, depending on whether the gateway or node is being paired, installed, reset to default or is operating normally. Understanding what the LED lights mean can help with troubleshooting.

Gateway LEDs

During normal operation:

Left LED	Right LED	Indicates
Green flash	Red flash	Displays for 30 seconds during boot-up. Gateway is searching for internet and nodes.
Green solid	Blue solid	Internet connected. Nodes may be paired or not paired. Nodes online or offline.
Red solid	Blue solid	Internet not connected Nodes may be paired or not paired. Nodes online or offline.
Green solid	Red solid	Internet connected. Nodes paired Nodes offline
Red solid	Red solid	Internet not connected Nodes paired Nodes offline

During pairing:

Left LED	Right LED	Indicates
	Purple flash every 2 seconds	Displays when 'pair node' has been selected in the mobile app and the QR code has been scanned. Time-out after 1 hour or if pairing is cancelled in the mobile app.

When resetting gateway to default:

Left LED	Right LED	Indicates
Green flash every 1 second		Displays during first 10 seconds when magnet is held against the RH side of the gateway. Time-out if mag key is not held for full 10 seconds. Returns to normal operation with no change to settings.
Green flash every 1 second	Alternating blue and red flash every 1 second	Displays after 10 seconds when mag key is held against the RH side of the gateway. Gateway has been reset to default settings. Returns to normal boot-up sequence after 3 seconds.

Node LEDs

During normal operation:

Left LED	Right LED	Indicates
Off	Blue flash every 20 seconds	Network OK Battery OK
Red flash every 20 seconds	Blue flash every 20 seconds	Network OK Battery critical.
Off	Red flash every 20 seconds	No network connection Battery OK
Red flash every 20 seconds	Red flash every 20 seconds	No network connection. Battery critical.

During wake-up:

Left LED	Right LED	Indicates
Green solid	Off	Displays for 3 seconds when mag key is swiped on the LH side of the node to show it has woken up. After 3 seconds it returns previous mode.

During pairing from factory default:

Left LED	Right LED	Indicates
Off	Purple flash every 2 seconds	Looking for a gateway to pair to. Time-out after 5 minutes.
Off	Purple flash every 1 second	Gateway found, attempting to pair. Time-out after 5 minutes.
Off	Red flash every 2 seconds	Could not pair with gateway. After 20 seconds goes back to sleep.
Green flash every 2 seconds	Blue flash every 2 seconds	Successfully paired with gateway. After 20 seconds goes back to sleep.

During installation, after pairing:

Left LED	Right LED	Indicates
Green flash every 1 second	Off	Displays after mag key has been tapped on the Reset symbol on the LH side. Searching for network. Time-out after 1 minute if network is not found.
Green flash every 2 seconds	Blue flash every 2 seconds	Found network. If user taps mag key on the switch symbol in the RH side, node will be installed.
Green flash every 2 seconds	Red flash every 2 seconds	Cannot find network. Move closer to gateway or next node or get a better line of sight. After 30 seconds goes back to searching for network.
Green solid	Blue solid	Node installed.

When resetting node to default:

Left LED	Right LED	Indicates
Green solid	Off	Displays during first 10 seconds when magnet is held against the RH side of the gateway. Time-out if mag key is not held for full 10 seconds. Returns to normal operation with no change to settings.
Alternating green and red flash every 1 second	Alternating blue and red flash every 1 second	Displays after 10 seconds when mag key is held against the RH side of the gateway. Node has been reset to default settings. Returns to normal wake-up sequence after 3 seconds.

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Gateway LEDs

During normal operation:

During pairing:

When resetting gateway to default:

Node LEDs

During normal operation:

During wake-up:

During pairing from factory default:

During installation, after pairing:

When resetting node to default: