This article applies to:
XR5000, ID5000, JR5000 weigh scale indicators
XRS2i, XRS2, SRS2i, SRS2 EID stick readers
XRP2i, XRP2 EID panel readers
Follow the instructions here to connect an EID stick reader to a 5000 indicator. However, if you are having trouble establishing a connection, perform the following checks:
If your EID reader is connected to the 5000 indicator via Bluetooth
Check the indicator's Bluetooth settings
Check the indicator's Bluetooth settings
Go to Settings > Next page > Connections.
In the Bluetooth screen, make sure that Bluetooth is ON and Auto Connect is enabled:
Check the EID stick reader's Bluetooth settings
Check the EID stick reader's Bluetooth settings
Go to Settings, Bluetooth and make sure that Bluetooth is set to Manual.
📝Although Bluetooth can be set to Auto, we recommend setting the EID stick reader to Manual and the indicator to Auto. Using different settings on the two devices seems to provide a more reliable Bluetooth connection.Select Advanced and make sure that Connect Mode and Output are both set to [Default]:
Check the indicator to make sure it is not connected to another device
Check the indicator to make sure it is not connected to another device
Go to Settings > Next page > Connections.
In the Bluetooth screen, make sure that the indicator is not connected to a different Bluetooth device:
If it is, disconnect the device by selecting it, pressing ENTER and Disconnect.
If your EID reader is connected to the 5000 indicator via a cable
Check the cable
Check the cable
If you suspect that the cable you are using to connect the EID reader with the 5000 indicator is faulty:
Connect the EID reader to a PC using the suspect cable.
Launch Data Link PC software.
If the EID reader is Connected in Data Link, the cable is not the problem:
Need help?
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