Skip to main content
All CollectionsWalk Over Weighing (WOW) SystemsFAQ/Troubleshooting for Dairy WOW 4000 only
Troubleshooting a Wi-Fi internet connection (Dairy WOW 4000 with Wi-Fi only)
Troubleshooting a Wi-Fi internet connection (Dairy WOW 4000 with Wi-Fi only)

Troubleshoot a poor or lost Wi-Fi internet connection (Dairy WOW 4000 with Wi-Fi only)

Updated over a month ago

📝 This topic is for the Dairy WOW 4000 only. For all other models, click here.

A poor internet connection will slow down data the flow of data to Datamars Livestock. A lost connection will prevent data flow altogether.

To troubleshoot a Wi-Fi internet connection:

Log in to Open WRT

  1. Stand beside the control unit.

  2. Use a laptop to search for the control unit Wi-Fi. This is a unique Device ID, but it will always begin with the letters RWOW-

  3. Enter the network security key (password).
    This is scorpio followed by the last 6 characters of the unique Device ID, as used in the Wi-Fi network name. Type the characters exactly as they appear, using lower case letters and no spaces. Example:

  4. In an internet browser address bar, enter the URL 192.168.50.1 to launch the OpenWRT configuration page:

  5. The OpenWRT login page will be displayed.

    💡 If the OpenWRT login is not displayed, press the Home key on your keyboard to reveal the full URL and change https://192.168.50.1 to http://192.168.50.1.

  6. Log in with these credentials:

    • Username = root

    • Password = scorpio followed by the last 6 characters of the unique Device ID. The Device ID can be seen at the top of the screen. Example:

    The laptop will now be logged in to OpenWRT.

Check the Signal Quality graph

  1. Log in to OpenWRT, as above.

  2. Click on Statistics, Graphs then on the Connections tab.


    The Average Signal Quality on the quality_wifi graph should be 57% or higher:

If the Last Signal Quality is 0, check the Wi-Fi antenna connections:

If the Average Signal Strength % is too low, reposition the Wi-Fi antenna. If this doesn't work, try a third-party antenna with a longer cable and mount it in a different location (e.g. high on a pole).

If the problem persists, contact the support team (see below).

Did this answer your question?