This article applies to:
XR5000, ID5000, JR5000 weigh scale indicators
📝 From January 2026, customers with 5000 indicators will be asked to migrate to the new Datamars Livestock Integrated cloud software. As part of this transition, you need to update the firmware on your 5000 indicator using Data Link PC software.
Updating to Version 4.8 will allow you to:
transfer session files seamlessly to the new version of Datamars Livestock, not the old platform.
connect to the Datamars Pro mobile app instead of the old Data Link mobile app.
📝 There is a known issue with 5000 indicators running old firmware (Version 3.6 or earlier). These indicators will require a manual update with assistance from the Support Team. Click on the Live Chat bubble in the bottom right-hand corner of this screen.
For more information about the migration, see Overview - Migrating to the new, integrated Datamars Livestock platform and Datamars Pro mobile app.
To check the firmware version on your 5000 indicator:
Power on the indicator.
Go to Settings > Next page > General setup > About
Check the software version.
To update the 5000 indicator's firmware, you will need:
5000 indicator with sufficient battery charge
USB cable that came with your indicator
PC or laptop with Data Link for PC installed
The video below shows you how to update your 5000 indicator's software.
See also:
If you are having trouble updating an XR5000, ID5000 or JR5000 indicator, check the firmware version on your indicator (Press the ? button on the indicator). If the firmware version is below V3.6, the standard update procedure will not work and you will need to update via a USB stick. Click on the Live Chat bubble in the bottom right-hand corner of this screen to get assistance from the support team.
If you are troubleshooting and you are sent an update file by the support team, follow the steps outlined in Updating device firmware from a file (during troubleshooting).